Go to "My Orders" at the top-right corner of the homepage to view all your orders. Additionally, we always email the order confirmation to the email ID used to make the purchase. Be sure to check your junk/spam folder if you are unable to find it in your inbox.

We strive to process and dispatch your orders as quickly as possible, so changes or cancellations may not always be possible. However, if you need assistance, please reach out to us via email at hello@peorafashions.com as soon as possible, and we'll do everything we can to assist you.

Yes, you can browse our website on your phone and place an order directly. Alternatively, you can place an order via WhatsApp by chatting with our customer service team at +91 99304 97566.

Delivery times vary across different regions, but all our items are dispatched within 24 to 48 hours and are usually delivered within 7 business days in India.

We offer free shipping on orders above Rs 499. For any order below this price point, the shipping charges are applied depending on the delivery location. Please add your favourite jewellery to the cart to see the applicable shipping charges.

The price displayed after the confirmation of order booking includes all applicable taxes, duties, and charges associated with shipping if any.

We want you to be completely satisfied with your purchase. That's why we offer a 7-day return and exchange policy. For more information, please visit our Returns & Exchanges [Hyperlinked] page.

You can get in touch with our Customer Service team via email at hello@peorafashions.com or on Whatsapp on +91 99304 97566. We're here to assist you.

We promise a six months warranty against manufacturing defects on our products. However, in case of extensive repair requirements, the costs need to be borne by the customer. Feel free to share the details with us at hello@peorafashions.com. We will examine the scope of effort and get back to you.

To provide you with a convenient and safe shopping experience, we use Razorpay as our payment gateway, which supports a wide range of payment options including credit/debit cards, net banking, UPI, and e-wallets.